Privacy Policy

Last Updated: August 24, 2026

1. Introduction

Alexander Insurance Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, email communications, appointment reminders, and website tracking tools.

By using our services or opting into our communications, you acknowledge this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, mailing address, and other information you voluntarily provide when you submit forms, book appointments, request insurance information, or otherwise contact us.

Communications Data

If you opt in to receive communications, we may collect your messaging preferences and maintain records of consent, opt-in activity, and opt-out activity related to SMS and email communications.

Usage and Device Information

We may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website. This information may include your IP address, browser type, device information, pages visited, and website interaction data.

Appointment and Service Data

If you schedule an appointment, request an insurance consultation, or use our services, we may collect information associated with those interactions.

3. How We Use Your Information

We may use your information to:

Provide requested services and customer support

Respond to insurance inquiries and requests for information

Send appointment confirmations and reminders

Send SMS and email communications that you have consented to receive

Improve our website, services, and marketing performance

Maintain records related to communication consent and opt-outs

Protect our business and users, including fraud prevention and security monitoring

Comply with applicable legal and regulatory requirements

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to personalize your experience, analyze website traffic, and understand how our website is used.

You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except service providers that support the delivery of our messaging services.

We may share information only in limited circumstances, including:

Service Providers

We may share information with trusted service providers that help us operate our business and deliver requested services, such as SMS and email delivery providers, customer relationship management systems, scheduling platforms, website hosting services, and analytics providers.

These providers may use information only as necessary to perform services on our behalf.

Legal and Safety Requirements

We may disclose information when required by applicable law, regulation, legal process, or governmental request, or when necessary to protect the rights, property, safety, and security of Alexander Insurance Solutions, our clients, or others.

Business Transfers

If Alexander Insurance Solutions is involved in a merger, acquisition, reorganization, or sale of assets, information may be transferred as part of that transaction. Any successor will be expected to handle personal information in accordance with applicable privacy requirements.

Third-Party Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors that provide support services, such as customer service or messaging infrastructure, is permitted when necessary to provide those services.

All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for their own marketing or promotional purposes.

6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to a message from us. After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.

Email Opt-Out

You may unsubscribe from marketing emails by using the unsubscribe link included in applicable email communications.

Access, Correction, and Deletion

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and record-retention requirements.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

9. Updates to This Policy

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this website with a revised "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Alexander Insurance Solutions
Baker, Louisiana
Phone: 225-276-0199
Email: [email protected]